Refund Policy
Last updated: [effective date]
This Refund Policy explains how refunds work for purchases made through Numera (numeraapp.com), including digital products such as The Numera Clarity Code and Premium subscriptions. It should be read alongside our Terms of Service.
The Numera Clarity Code is a digital guide that is delivered to you the moment your purchase completes. If it turns out not to be for you, email us within 14 days of your purchase and we’ll refund it in full. You don’t need to give a reason. Because the guide is delivered instantly, this 14-day window is offered as a courtesy and is not a statement that the product is faulty.
[Confirm the Premium subscription refund stance — for example: you can cancel any time from the billing portal, which stops future billing; the current billing period is not pro-rated, and you keep access until it ends.]
To request a refund, email [support email] from (or mentioning) the email address you used at checkout, and include your order or receipt details. We aim to reply within [response time, e.g. 2 business days], and approved refunds are returned to your original payment method within [processing window, e.g. 5–10 business days].
Nothing in this policy limits any non-waivable consumer rights you may have under applicable law in your jurisdiction.
Questions about a refund? Contact us at [support email].